Privacy Policy

South West Natural Solutions (SWNS)
Last updated: [01/06/2026]

1. Introduction

South West Natural Solutions (SWNS) is committed to protecting and respecting your privacy.

This policy explains how we collect, use and protect any personal information you provide when using our website.

2. Information We Collect

We only collect personal data that you voluntarily provide through our contact form. This may include:

  • First name

  • Surname

  • Email address

  • Message content

We do not collect payment details or sensitive personal data.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries

  • Communicate with you about our services

  • Provide relevant information related to your request

We do not use your data for unsolicited marketing.

4. Legal Basis for Processing

We process your personal data on the basis of:

  • Legitimate interest – to respond to enquiries and provide services

  • Consent – where you choose to contact us

5. How Your Data is Stored

Your data is securely stored via Squarespace and any associated email systems we use.

We take reasonable steps to protect your information from unauthorised access, loss or misuse.

6. Data Retention

We only keep your personal data for as long as necessary to:

  • Respond to your enquiry

  • Maintain relevant records

After this, your data will be securely deleted or no longer used.

7. Sharing Your Information

We do not sell, trade or share your personal data with third parties, except:

  • Where required by law

  • Where necessary to operate our website (e.g. Squarespace hosting)

8. Cookies

Our website uses cookies provided by Squarespace to support essential site functionality, such as page navigation and form submissions.

These cookies do not collect personal information for marketing purposes.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

9. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to how your data is used

To exercise these rights, please contact us using the details below.

10. Contact

If you have any questions about this privacy policy or how your data is handled, please contact:

South West Natural Solutions (SWNS)
Email: [request@southwestnaturalsolutions.co.uk]

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.